BMC Remedy and Solution Manager Integration

ARSXLink® – The Integration Platform for BMC Remedy

 

 Highlights

 

  • SAP® Certified Integration with SAP® NetweaverSAP-Certification_ARSXLink
  • Compatible with BMC Remedy ITSM 8
  • Quickly create end-to-end processes through effective integration
  • Bi-directional data synchronization
  • Event or schedule transmission
  • Transaction dashboard for monitoring
  • Supports standard communication methods such as RFC/BAPI, SOAP, HTTP(S) POST/GET, File, IBM WebSphere MQ Series or Database handshake

 

Enable your business – Successful IT departments must have the ability to quickly combine people, tools, and processes in order to minimize costs. This means taking separate applications and data sources and combining them into end-to-end workflow.

 

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Seamless Integration – Whether integrating Change Management with SAP Purchasing or an outsourced Helpdesk with an internal ITSM system, a solid interface is the key to increasing service quality and minimizing cost. Automatically exchange data between different BMC Remedy AR System applications or other systems.

 

State of the Art Technology – The ARSXLink® is the integration you have been looking for. Leveraging the strength of your BMC Remedy AR System, it easily integrates with SAP or any other XML enabled system, as it uses XML protocol to open the door to IT processes and your partners.

 

Contact us to learn more.

 

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